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Accessibility Statement

Our commitment to an accessible experience for everyone

Pets Alive Indiana is committed to ensuring that our website and our clinic are accessible to all members of our community, including people with disabilities. We believe everyone deserves affordable, compassionate care for their pets, and we work to remove barriers that would prevent anyone from reaching us.

Conformance Standard

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines, published by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. WCAG 2.1 Level AA is widely recognized as the standard for compliance with the Americans with Disabilities Act (ADA).

What We Do

  • Use semantic HTML and descriptive headings so the site can be navigated with assistive technology
  • Provide text alternatives for images that convey information
  • Maintain color contrast that meets WCAG AA minimums
  • Label form fields and provide a skip-navigation link
  • Support keyboard navigation throughout the site

Accommodations at Our Clinic

In accordance with the Americans with Disabilities Act, Pets Alive Indiana provides reasonable accommodations to people with disabilities who visit our clinic. If you need an accommodation to access our services, please contact us in advance and we will do our best to assist you.

Non-Discrimination

Pets Alive Indiana does not discriminate on the basis of disability, race, color, national origin, age, religion, sex, or any other protected status in the provision of its services. Our services are available to all members of the public without income proof or residency requirements.

Tell Us About a Barrier

We welcome your feedback. If you encounter any difficulty using our website, or if you need to request an accommodation, please reach out and we will work with you to provide the information or service you need through an alternative method:

When contacting us, please describe the specific page or feature and the difficulty you experienced so we can respond as quickly as possible.

We review and update this statement periodically as we continue to improve the accessibility of our website and services.