Employment Opportunities

Function:

The Development and Communications Director position reports and works in close coordination to the Executive Director and staffs and supports the Development Committee. The responsibilities for this position include working to secure financial resources for the short and long-term future to achieve the mission, goals and objectives of the organization. The position provides leadership and management of the direction, planning, and execution of a comprehensive development program for Pets Alive.

Duties include the following:

General

• Develop, coordinate, maintain and implement the annual fundraising plan
• Establish short- and long-range goals for unrestricted funding sources as well as special projects and specific needs
• Engage in research to identify new individual, foundation, and government prospects
• Develop, coordinate, and implement a new major gifts and planned giving program as the need and opportunity arises
• Work in conjunction with the Board of Directors and the Executive Director to implement the marketing strategy and may be responsible for specific aspects of the marketing and communications as it relates to development.
• Identify development priorities consistent with mission budget and strategic plan
• Develop and maintain a development and communications operations and standards manual
• Involved in budgeting, strategic planning, supporting board functions, and other measures related to enhancing organizational readiness and effectiveness.

Supporter Stewardship

• Leverage key relationships with sponsors, donors, clients, volunteers, and other supporters
• Cultivate and nurture relationships with current and potential corporate and foundation sponsors and individual donors with the goal to retain or upgrade gifts when possible
• Maintain regular correspondence with foundations, donors, and board members

Grants

• Research public and private grant sources to identify sources of restricted and unrestricted funding
• Manage grants and ensure compliance with reporting and other guidelines
• Write grant proposals and reports to corporate, foundation, and government funders

Special Events

• Coordinate monthly tours of clinic, including coordinating guests and following up for feedback
• Coordinate annual fundraising and special events
• Recruit and train volunteers for fundraising and special events
• Implement sub-committees as needed for fundraising and special events
• Manage on-site logistics and clean up for all special events

Database Management

• Manage all fundraising records and database with a focus on security, quality, and accuracy
• Generate queries, reports, exports, and any other collection data as needed
• Create and maintain data in Giving Works that accurately details the full record of donor transactions and relationships.

Community Engagement

• Represent the organization externally at community events to spotlight agency’s mission
• Create an alumni (former clients) program, organize events, and collect news and information about the members of the alumni for publication
• Support the organization’s volunteer program and create meaningful opportunities for connection

Annual Fund

• Write fundraising appeals and oversee all other mailings
• Manage the pledge reminder and acknowledgement programs
• Acknowledge all gifts and pledges in a timely manner
• Seek matching gifts opportunities from donor employers

Education: Bachelor’s Degree in nonprofit preferred or commensurate experience. Nonprofit Leadership Alliance certification desired.

To apply, please email your resume and cover letter to Allison Hess. No phone calls or in-person visits please. 

Pets Alive is seeking a veterinary assistant who wants to be part of the solution and is comfortable working in a fast-paced environment. Cat/dog veterinary experience is NOT required; training will be provided. Must have flexible schedule, be a team player, willingness to get hands dirty, commitment to our mission and a positive attitude are required. Duties include but are not limited to:

• Kennel work
• Surgical assistant
• Administrative duties
• Customer service.

Wage is commensurate with experience, skills and abilities. Employer subsidized health, dental and vision insurance available.

Email cover letter and resume to Allison Hess. No phone calls or in-person visits please.

Responsibilities:

General:

1. Transportation of animals between transport groups and clinic.
2. Actively promote spay and neuter, and educate clients on responsible animal ownership.
3. Actively support associate staff and volunteers; promote the development of skills related to the advancement of our goals and mission.

 Transport Partner and Client Services:

1. Report Transport Partner, Client, and Patient concerns to the Lead Veterinary Technician.
2. Represent petsalive in a professional and courteous manner at all times.
3. Provide quality service to partners, clients, volunteers, and staff, recognizing their individual contributions to the success of our organization.
4. Provide in person and telephone transport partner service and answer questions.
5. Be punctual for pick up and drop off times; if unavoidably late, advise by phone immediately.
6. Check all admission forms when loading to ensure that each animal has the appropriate forms for surgery.
7. Make sure all animals are on return for delivery and that each animal has appropriate paperwork and medications to be returned to the client.

Patient Care:

1. Carefully screen all animals to determine fitness for surgery. Any animals showing signs of illness will not be loaded on transport.
2. Be careful and gentle with animals in loading and unloading. Lift gate should ALWAYSbe used when loading dogs
3. Make sure all animals are in crates and crates are securely closed.
4. Secure all crates in back of transport vehicle.

Clinic Duties:

1. Clean transport crates and sterilize according to disease control procedures.
2. Maintain crate inventory.
3. Assist kennel assistant as needed. (See Kennel Assistant Job Responsibilities)
4. Assist with data entry as instructed by Executive Director, General Manager, or Office Manager.
5. Assist at Sweet Repeats (Re-Sale Shop) as instructed.
6. Participate on committees and special projects as assigned.
7. Other duties as assigned.

Vehicle Care:

1. Clean and sanitize the animal compartment of transport vehicles daily.
   • To ensure proper sanitation, sweep and disinfect the vehicles between each group.
   • If heavily soiled or foul odor, scrub with hot soapy water before using A-33
   • Weekly- scrubs each vehicles cargo area, using the hose, hot soapy water and A-33.
   • Monthly deep clean both vehicles.
2. Clean the driver compartment of transport vehicles twice weekly (each day if needed).
3. Clean exterior (wash & wax) of transport vehicles weekly.
4. Responsible for maintenance of the transport vehicles on a regular basis; breakdowns jeopardize the animals and cause unnecessary delays. (See Vehicle Maintenance Checklist located in each transport vehicle)
5. Drive defensively with care and caution; observe speed limits and all good driving rules.
6. Always travel with cell phone, emergency travel supplies, enough bungee cords and extra zip ties
7. Maintain necessary permits to drive transport vehicles. (INDOT)

 Transport Workflow:

Day of transport- Pick-up

• Arrive at the Pets Alive clinic at least 15 minutes before the departure time.
• The Lead Veterinary Technician or the Office Manager will inform of any changes or if crates are needed for transport.

• Determine which vehicle to drive.
• ALWAYS leave the clinic with sufficient time to travel to designation (Keeping in mind if gas is needed in vehicle, snow removal etc.)
• ALWAYS travel safely, with cell phone and roadside emergency kit.

Upon arrival at a transport group site

• Greet everyone and find the group coordinator
• Request an accurate transport sheet and ask if there are any changes or notes of special interest to be added to the transport sheet.  (Do not load animals until you have an accurate transport sheet).
• Most groups are usually ready, if the group is not ready, kindly let them know that you have to get on the road; assist them in any way you can to speed things up.

Paperwork

• All animals going on transport will be on transport sheet.

• Shelter Animalsmust have signed admission form.
• Public Owned Animals must have admission form. Thoroughly review admission form for:Owners phone number and signature.  Make sure all requested vaccinations are checked off, specifically check to see that Rabies Vaccine is checked, if not, confirm that group coordinator has seen the proof of rabies for that animal and has initialed admission form indicating so.
• Once paperwork has been thoroughly looked over, place it securely in the vehicle.

Before Loading Animals

• Do a walk through to see if all crates are clearly marked with the animals’ name, group acronym, and any cautions/warnings that may apply. If there are messes in the crates politely ask the group to clean up (if safe and won’t cause a long delay)
• Make sure that all crates are secure and zip tied as needed.  If a crate is not secure or too small for the animal, ask the group coordinator to transfer the animal to appropriate crate.  (Most groups will have extra crates, some groups will not)
• Transport groups are instructed on symptoms of animals that are too sick for transport and surgery.  However, we do have the right to pull any animal that is obviously too ill. Double check by looking at each animal to check for the following:
  • Green discharge coming from eyes or nose
  • Chronic coughing
  • Lethargy
  • Diarrhea in crate (puppy)

Loading Animals

• Small loads- go ahead and check off (highlight) all animals to confirm transport sheet accurately accounts for all animals going on transport.
• Large loads- assign a volunteer to stand at the rear of truck and check off (highlight) each animal as it is put onto the truck.  (Ask for help inside the truck)
•  Be careful and gentle with animals in loading and unloading.  Lift gate should ALWAYSbe used when loading dogs.
• Carefully move and place crates into truck.  Separate cats and dogs as much as possible. Make sure that all crate doors are closed and crates are sitting flat on the floor, shelf or another crate. When stacking and wedging-in make sure no shifting can occur.
• Secure all crates with straps and/or bungee, double-checking that each crate is stable. Lock all doors

 Departure

• Confirm return time with group coordinator and ask if they need anything from the Pets Alive Clinic.
• Thank everyone for helping.
• Call the Lead Veterinary Technician or Office Manager to let medical staff know of the changes and the time you will be arriving at the clinic.

 Upon arrival at the clinic

• Separate paper work –dog/cat.  Give medical staff paperwork and inform them of any notes of special interest.
• Assist with unloading
• Sanitize vehicle (See Vehicle Care Above)

Returning Transport– Drop-off

• Make sure loading begins early enough for scheduled departure time.
• Follow same guidelines for loading at pick-up.
• Use Post-Op sheets to check off animals for return.
• ALWAYS leave with enough time to travel safely.
• Make sure to havereturning paperworkand any additional items the group may need.
• Call the group coordinator if there are any delays.

Upon arrival at the clinic after drop off

• Remove crates from transport vehicle, sanitize, and place in proper storage area.
• Sanitize vehicle (See Vehicle Care Above)
• Assist Kennel Assistant with any clinic cleaning necessary.

Email cover letter and resume as attachments to Allison Hess. No phone calls or in-person visits please.

The person in this position greets all clients and is the first point of contact guests have with Pets Alive. It is important that this individual has excellent customer service skills and represents Pets Alive in a professional, courteous and positive manner at all times. Duties may include:

• Greet customers when entering or leaving Pets Alive
• Handle cash transactions with customers (check-in and check-out) at vaccination clinic
• Respond to telephone calls and greet walk-in customers
• Checks-in and checks-out surgery patients as directed
• Data entry and certificate preparation for surgery patients, merchandise sales, and vaccination services
• Resolve customer complaints, guide them and provide relevant information
• Provide fee information and schedules surgical appointments for local/public customers
• Call no-show appointments each day to re-schedule
• Call next day’s surgery clients to remind them of appointment
• Answer questions regarding pricing of vaccination clinic services, clinic hours, and flea/tick and heartworm prevention products
• Refers callers seeking services outside what we offer to other resources
• General cleaning of office, lobby, and hallways daily

Wage is commensurate with experience, skills and abilities. Employer subsidized health, dental and vision insurance available.

Email cover letter and resume as attachments to Allison Hess. No phone calls or in-person visits please.

The goal of this position is to improve Pets Alive’s visibility in the community, increase awareness of Pets Alive’s brand and services, enhance communications with current donors and supporters, and reach new audiences through innovative marketing strategies. Responsibilities may include:

• Manage social accounts and generate visually exciting content, including photos, videos, and infographics
• Design and assist with printed materials, such as flyers and direct mail letters for fundraising campaigns and special events
• Research new funding sources for the organization
• Secure media partners and sponsorships for special events, including television, radio, and newspaper coverage

Email cover letter and resume to Allison Hess. No phone calls or in-person visits please.